Konversation med One Chat om att köra update.php

Chat InformationWelcome to the One.com chat support. We are doing our best to answer your queries soon. We kindly ask for your understanding that our answers may be delayed during busy periods. Chat InformationYou are now chatting with 'Candy'

Candy: Thank you for using One.com 24/7 Interactive Online Support. My name is Candy. How may I assist you?

you: How can I get to the MediaWiki directory and run: php maintenance/update.php in order to update my mediawiki database?

Candy: Hello

Candy: May I know the domain name?

you: wikiskola.se

Candy: Please hold on while I check.

you: ok

Candy: http://wikiskola.se/mediawiki/

Candy: Check the url above if that's what you need you: Yes but I get this error message: You don't have permission to access /maintenance/update.php on this server.

Candy: Please hold on while I check.

you: ok

Candy: you need to set this up first

Candy: Go to the link below:

Candy: http://wikiskola.se/mediawiki/mw-config/index.php

you: ok

you: I did

Candy: Okay and now how exactly did you get that maintenance page?

you: It´s in the Mediawiki installation

Candy: Yes, but I do not get that maintenance page

you: How do you mean?

you: I can see it in the directory on the server using FileZilla

Candy: There is a directory yes

Candy: But how did yo end up to that maintenance page?

Candy: When all you need to do is to go to http://wikiskola.se/mediawiki/mw-config/index.php and set it up

you: I am installing an extension called ConfirmAccount on Mediawiki (the wiki program).

Candy: Please hold on while I check.

you: http://www.mediawiki.org/wiki/ConfirmAccount

you: It says: hange to the MediaWiki directory and run: php maintenance/update.php

you: http://www.wikiskola.se/mw-config/index.php is what I used when upgrading the whole mediawiki. Shall I use it again?

Candy: I have fixed the permission

Candy: And the update.php file must be run from a command line

Candy: Not via a browser

you: Now it says: This script must be run from the command line

you: Sorry. How do I get a command line?

Candy: Please contact media wiki for information on how exactly to work on that.

you: they say I should use PuTTY

you: But what is the host name?

you: Or to rephrase it: How do I login to the shell account on the server?

Candy: Putty is possible but you need SSH access?

you: And how do I get SSH acces?

Candy: This is not possible with us

Candy: wE do not support it

Candy: We only support FTP

you: Oh, thats why it is denied.

you: Is ther any other solution?

Candy: If you need ssh, then there is none.

you: OK thanks for your help anyway.

you: Bye