Konversation med One Chat om att köra update.php - Versionshistorik

Hakan den 14 februari 2012 kl. 20.45

2012-02-14T20:45:52Z

← Äldre version		Versionen från 14 februari 2012 kl. 20.45
Rad 78:		Rad 78:

	you: Or to rephrase it: How do I login to the shell account on the server?		you: Or to rephrase it: How do I login to the shell account on the server?

			Candy: Putty is possible but you need SSH access?

			you: And how do I get SSH acces?

			Candy: This is not possible with us

			Candy: wE do not support it

			Candy: We only support FTP

			you: Oh, thats why it is denied.

			you: Is ther any other solution?

			Candy: If you need ssh, then there is none.

			you: OK thanks for your help anyway.

			you: Bye

Hakan den 14 februari 2012 kl. 20.40

2012-02-14T20:40:34Z

Hakan: Skapade sidan med 'Chat InformationWelcome to the One.com chat support. We are doing our best to answer your queries soon. We kindly ask for your understanding that our answers may be delayed du...'

2012-02-14T20:39:14Z

Skapade sidan med 'Chat InformationWelcome to the One.com chat support. We are doing our best to answer your queries soon. We kindly ask for your understanding that our answers may be delayed du...'

Ny sida

Chat InformationWelcome to the One.com chat support. We are doing our best to answer your queries soon. We kindly ask for your understanding that our answers may be delayed during busy periods.
Chat InformationYou are now chatting with 'Candy'
Candy: Thank you for using One.com 24/7 Interactive Online Support. My name is Candy. How may I assist you?
you: How can I get to the MediaWiki directory and run: php maintenance/update.php in order to update my mediawiki database?
Candy: Hello
Candy: May I know the domain name?
you: wikiskola.se
Candy: Please hold on while I check.
you: ok
Candy: http://wikiskola.se/mediawiki/
Candy: Check the url above if that's what you need
you: Yes but I get this error message: You don't have permission to access /maintenance/update.php on this server.
Candy: Please hold on while I check.
you: ok
Candy: you need to set this up first
Candy: Go to the link below:
Candy: http://wikiskola.se/mediawiki/mw-config/index.php
you: ok
you: I did
Candy: Okay and now how exactly did you get that maintenance page?
you: It´s in the Mediawiki installation
Candy: Yes, but I do not get that maintenance page
you: How do you mean?
you: I can see it in the directory on the server using FileZilla
Candy: There is a directory yes
Candy: But how did yo end up to that maintenance page?
Candy: When all you need to do is to go to http://wikiskola.se/mediawiki/mw-config/index.php and set it up
you: I am installing an extension called ConfirmAccount on Mediawiki (the wiki program).
Candy: Please hold on while I check.
you: http://www.mediawiki.org/wiki/ConfirmAccount
you: It says: hange to the MediaWiki directory and run: php maintenance/update.php
you: http://www.wikiskola.se/mw-config/index.php is what I used when upgrading the whole mediawiki. Shall I use it again?
Candy: I have fixed the permission
Candy: And the update.php file must be run from a command line
Candy: Not via a browser
you: Now it says: This script must be run from the command line
you: Sorry. How do I get a command line?
Candy: Please contact media wiki for information on how exactly to work on that.
you: they say I should use PuTTY
you: But what is the host name?
you: Or to rephrase it: How do I login to the shell account on the server?

← Äldre version		Versionen från 14 februari 2012 kl. 20.40
Rad 1:		Rad 1:
	Chat InformationWelcome to the One.com chat support. We are doing our best to answer your queries soon. We kindly ask for your understanding that our answers may be delayed during busy periods.		Chat InformationWelcome to the One.com chat support. We are doing our best to answer your queries soon. We kindly ask for your understanding that our answers may be delayed during busy periods.
	Chat InformationYou are now chatting with 'Candy'		Chat InformationYou are now chatting with 'Candy'

	Candy: Thank you for using One.com 24/7 Interactive Online Support. My name is Candy. How may I assist you?		Candy: Thank you for using One.com 24/7 Interactive Online Support. My name is Candy. How may I assist you?

	you: How can I get to the MediaWiki directory and run: php maintenance/update.php in order to update my mediawiki database?		you: How can I get to the MediaWiki directory and run: php maintenance/update.php in order to update my mediawiki database?

	Candy: Hello		Candy: Hello

	Candy: May I know the domain name?		Candy: May I know the domain name?

	you: wikiskola.se		you: wikiskola.se

	Candy: Please hold on while I check.		Candy: Please hold on while I check.

	you: ok		you: ok

	Candy: http://wikiskola.se/mediawiki/		Candy: http://wikiskola.se/mediawiki/

	Candy: Check the url above if that's what you need		Candy: Check the url above if that's what you need
	you: Yes but I get this error message: You don't have permission to access /maintenance/update.php on this server.		you: Yes but I get this error message: You don't have permission to access /maintenance/update.php on this server.

	Candy: Please hold on while I check.		Candy: Please hold on while I check.

	you: ok		you: ok

	Candy: you need to set this up first		Candy: you need to set this up first

	Candy: Go to the link below:		Candy: Go to the link below:

	Candy: http://wikiskola.se/mediawiki/mw-config/index.php		Candy: http://wikiskola.se/mediawiki/mw-config/index.php

	you: ok		you: ok

	you: I did		you: I did

	Candy: Okay and now how exactly did you get that maintenance page?		Candy: Okay and now how exactly did you get that maintenance page?

	you: It´s in the Mediawiki installation		you: It´s in the Mediawiki installation

	Candy: Yes, but I do not get that maintenance page		Candy: Yes, but I do not get that maintenance page

	you: How do you mean?		you: How do you mean?

	you: I can see it in the directory on the server using FileZilla		you: I can see it in the directory on the server using FileZilla

	Candy: There is a directory yes		Candy: There is a directory yes

	Candy: But how did yo end up to that maintenance page?		Candy: But how did yo end up to that maintenance page?

	Candy: When all you need to do is to go to http://wikiskola.se/mediawiki/mw-config/index.php and set it up		Candy: When all you need to do is to go to http://wikiskola.se/mediawiki/mw-config/index.php and set it up

	you: I am installing an extension called ConfirmAccount on Mediawiki (the wiki program).		you: I am installing an extension called ConfirmAccount on Mediawiki (the wiki program).

	Candy: Please hold on while I check.		Candy: Please hold on while I check.

	you: http://www.mediawiki.org/wiki/ConfirmAccount		you: http://www.mediawiki.org/wiki/ConfirmAccount

	you: It says: hange to the MediaWiki directory and run: php maintenance/update.php		you: It says: hange to the MediaWiki directory and run: php maintenance/update.php

	you: http://www.wikiskola.se/mw-config/index.php is what I used when upgrading the whole mediawiki. Shall I use it again?		you: http://www.wikiskola.se/mw-config/index.php is what I used when upgrading the whole mediawiki. Shall I use it again?

	Candy: I have fixed the permission		Candy: I have fixed the permission

	Candy: And the update.php file must be run from a command line		Candy: And the update.php file must be run from a command line

	Candy: Not via a browser		Candy: Not via a browser

	you: Now it says: This script must be run from the command line		you: Now it says: This script must be run from the command line

	you: Sorry. How do I get a command line?		you: Sorry. How do I get a command line?

	Candy: Please contact media wiki for information on how exactly to work on that.		Candy: Please contact media wiki for information on how exactly to work on that.

	you: they say I should use PuTTY		you: they say I should use PuTTY

	you: But what is the host name?		you: But what is the host name?

	you: Or to rephrase it: How do I login to the shell account on the server?		you: Or to rephrase it: How do I login to the shell account on the server?